Xega® 4G LTE Cellular Security Camera Solar with SIM Card (Verizon AT&T T-Mobile),Wireless Outdoor No WiFi Security Camera,2K HD PTZ Night Vision Motion Detection 2 Way Talk SD&Cloud Storage IP66

The Greatest Support and Good Hardware
First of all the support is outstanding. I had a few questions and got help from several guys and a gal named Kiki. They always responded within the same day if not within minutes. Somehow Xega has managed to put together a support team that rivals any I have experienced. Now – for the hardware. I am using this to monitor my rural raw land 2000 miles away from where I live, while a driveway gets started and eventually a home build – this is in the mountains. I have yet to try it there but am going to next week. I know that Verizon is available on the road next to my property so we are only going to know if we get 4G signal after we get there and put it on a tree and try it out. To prepare for this I have tried this at home and it works great. If you are like me and are questioning all the steps involved in getting service from the SIM they provide, it is really simple and I would suggest using YouTube University for that. One question that support replied to was – how do I know the best service is where I am going? I was questioning if you had to buy T-Mobile or Verizon or ATT….its simple – when you buy your data plan you get all 3 and it selects the best one when you power on the hardware and hooks you to the right signal seamlessly. I paid about $80 for 6-GBytes of data. They referred to the plan as a 6 month plan but that is just because the average user goes through 10GB per month. I tried it and gauged my use by watching the video live and then logging off and looking at the data total you have left – easy to monitor. In the little time over 2-3 weeks just minimally testing triggers and live feed – I think it starts at 6.128GB and I am now at 5.997GB. Time is going to tell how much I use and if it triggers too often. That is the next subject – triggers. It has a setting of High-Med-Low. Even on low it was pretty trigger happy. Like my Blink it doesn’t have a way to set exclusion zones in the field of view – say like if a tree limb always blows and moves in the wind – there is no way to exclude that zone and if you have that issue then data is going to get wasted. The final thought that I already fed to Xega suuport team is the way it uses 4G data. I was told that any time you turn on that app it is using 4G data. I understand that if you are looking at a live feed or video on your SD memory or have to set options on the hardware because that data has to go over the air from your phone app to the hardware and return, but what if you just want to look at video or photos on the cloud? I might not have understood that right but that is how I interpreted what they told me. I might edit this again after I try it next week – now the hardware gets a 4 and support a 5 out of 5. /Update 12-16-23 – I’ve had this for 4 months at our mountain property and it has been awesome. The solar panel is keeping this thing running beautifully and the images are awesome – deer and squirrels and watching snow storms from 1800 miles away. I should have got 2 and put them up. Great value. And did I say the support was awesome.

Terrible instructions and impossible to properly “test” in time to return!
The instructions are jibberish making use of the device a nightmare to comprehend. I cannot give the quality of video and night vision any appreciation because it has not been consistantly working. The provided trial on the cell access expired before I could get it mounted and start testing it; had to buy additional time to confirm it was working. Now that it is mounted I’ve discovered that it has lost signal to the degree that I will have to move it or just throw it in the trash. It keeps defaulting to a cloud storage setting though I put a TF in it which has been a constant aggravation since it loses signal and forces me to reconnect. Maybe the worst part is that FAQ is blank…that’s right, there is a section titled FAQ on the app but nothing there. I tried to contact support and that is a “we’ll get back to you later” endeavor. Yesterday I thought I had found a way to remove the Cloud Storage nuisance but instead it removed my device and now I will have to go back to its REMOTE location to reassociate it to the application. Overall it is not a savings but just a waste of more time and money!

Je n’arrivais pas à connecter la caméra au réseau. J’ai reçu de l’aide en ligne par Joey. Il est super efficace, il a pris le temps avec moi de réglé mon problème et maintenant ça fonctionne super bien ! Très satisfaite du service 🙂

 Highly recommend this camera. Easy to set up and use. Comes with a sim that you can continue using by adding a data plan to it. Customer service is brilliant, as I had a query and I was responded to very fast. The night vision is super. The detection alerts are fast. Delighted with my purchase.

La cámara realmente funciona muy bien. La calidad de imagen es muy buena ya que tiene la opción de configurarla en HD. El audio también es muy bueno, incluso tienes que configurarla para bajar la entrada de sonido porque si hay un ruido fuerte cerca puede llegar a ser ensordecedor. El detector de movimiento funciona muy bien y puedes graduar también la sensibilidad para que se active la grabación que puede ser en una tarjeta micro SD o en el servicio de nube.
Pero lo mejor de la compra es sin duda el servicio de atención al cliente de la marca.
Kiki es realmente amable, contesta prácticamente al instante tus dudas y soluciona todos los problemas de la instalación, algo realmente importe para alguien que no sea muy diestro con las nuevas tecnologías, como es mi caso.
Cuando la compré, Kiki no solo me ayudó a resolver mis dudas sino que activó la garantía de la cámara y tuvo varios detalles conmigo. Realmente encantada con el producto y con la atención al cliente post venta.
Recomendable 100 por 100.