Price: $389.99 - $365.00
(as of Jul 02, 2024 14:10:18 UTC – Details)
CAT S62 Pro Rugged Smartphone – North America Variant…
Customers say
Customers are disappointed with the cellular phone’s compatibility. They say it doesn’t work on T-Mobile, Verizon, and ATT. They also say it’s painfully slow, has poor reception, and has a laggy processor. Customers also dislike connectivity, and sound quality. Opinions are mixed on quality, durability, battery life, and value.
AI-generated from the text of customer reviews
MLF80110 –
You should seriously consider this phone!!
This phone is everything they advertised, and extremely durable. As far as that goes, I am basically the phone terminator – they usually only make it a few months with me. I have had this one for 2-1/2 years and it is still going strong.As for features and network compatibility, this thing is great:Network – I am using it on T-mobile, no issues. I routinely have a strong signal when others around me have no signal, so the radio in it has plenty of power. When I am in remote mountain areas, sometimes I do have to roam on AT&T and that works fine too (although AT&T claims these phones will not work on their network).Operating system – Android 11, very easy to navigate, and aligns well with the number and placement of buttons on this phone. This phone was so easy to learn, I often felt like I was missing something somewhere. Everything makes sense and no hoops to jump through to use features.Apps – This phone has no extra junk, and no built in ads. I love this. If I want an app, it’s Android so I can can add it, but I like it lean and mean. Less is better. If you ever had a Samsung and all their extra junk and ads, you will really appreciate this phone.Thermal imaging – it can see hot or cold spots in superb detail around my house, although the actual temperature readings aren’t necessarily spot on – distance from target can account for a degree or two, but it does illustrate temperature differences very well. I have found hot spots in my roof to add more insulation, a leaking hot water line in a wall, as well as underground sprinkler leaks.Touchscreen – I really struggle with touchscreens because I am a contractor and my hands are always either wet or super dry and cracked. This is the best touchscreen I had ever used. It is sensitive and accurate, but not too much so. It does work great with wet hands.Sound quality is super, voices are clear and music is clean, which I was worried about due to the extra waterproofing. The ringtone can be set to an obnoxious level if you’re like me and never hear your phone ring.Extra storage – it will read and use a 256 gig micro SDBattery life – I am a minimalist on phone feature usage but it is very solid, often going a week between charges. It is the original battery so that is pretty good after 2-1/2 years.The Power Bank â If you are considering the bundle with the power bank, I have 3 of them. They can charge the phone from zero to full 3-4 times before needing charged, and can hold a full charge for months. Great little back up!!
Amazon Customer –
I really wanted this phone to work
I bought this phone knowing it wouldn’t be the fastest or the most performing phone. The camera is pretty average overall but the experience of using it is generally quick. However, despite what the description states, this phone will not work with T-Mobile. Data worked fine, but when I tested calling someone all they heard was a garbled mess that was incomprehensible. I had high hopes for this phone, but it isn’t supported by my carrier so I can’t use it.
Yard Lady –
Very pleased with this purchase.
I got tired of breaking phones during simple handling slips or drops. I was looking for something truly robust and I found it with this phone. I did get it a case and cremeric screen cover though. I have dropped the phone under circumstances that would have killed my previous phones and I feared the worst for this, but it has survived unphased without any problems. The water resistant feature is great too.The only drawback is the screen could be a bit brighter, but it is not so bad as to preclude using it outside in the daylight.The infrared feature is fun, but I don’t use it as much as I thought I would. I don’t need it for work so it is just another neat thing to have.I have never had any trouble with running the battery down; it gets me through the day. Dimming the screen brightness really helps extend the battery life.I would prefer to have an audio jack, but I have gotten used to using a USBC adapter.
Q & Ruth –
I wanted to like this phone, but….
This would be my second CAT phone.I love the thermal and ruggedness of this phone as I carry my phone at work in an industrial environment.My older CAT phone worked with my carrier – this one does not.(For reasons the carrier could not provide) so I had to switch carriers.Positives: It’s rugged, simple, programmable key, the thermal was useful for me to identify potential issues in the facility and I didn’t have to carry a large imager around. I like the grippiness of it and how hefty it feels. I like that it did not come loaded with too much bloatware.Negatives: The CAT/Bullitt software was buggy. There is also input lag, phantom presses, non-responsiveness, although my last CAT was like this too. The software has bugs that have not been addressed for years now. I also did not like the difficulty changing the save path for the cameras. It automatically saves to Google Photos and the software makes it difficult to change this. There is no included gallery (except Photos), the IR software has it’s own library path. The battery life in the phone I received was terrible. My old CAT lasted for days of frequent use. This model barely made it through a day of light use at work. My other complaint is I feel it is overpriced for not being able to support 5G or the newest VoLTE tech. You are really just paying a premium for the IR camera.I really wanted to like this phone and I am a fan of CAT/Bullitt products, but this one is being returned.
Gustavo Kimura –
Excelente artÃculo, complio todas mis expectativas
Dean P. –
Before I dig in, we need some context. I’m a big guy working in the trades. Stick frame, steel frame, timber frame, log. Construction lead. I am always training someone’s kid into someone useful. I don’t baby my tools or my protoges. And if there is anything stand out for, head and shoulders above the rest? It’s destroying the latest and greatest phone. 3 in one week is my record. With 16 hours as my personal “best”. Before Cat came along, 3 months was what I’d hope for.Then I met the S61. I dropped it multiple floors. I dropped it in rivers and ponds. Took it high pressure blasting. It got driven over. Frozen and overheated. I slammed it in my tailgate and bent it a smidge, without breaking the glass. It was years old when I finally lost it in the bush, in deep snow. That thing was perfect for me.And here is round 2.Pro tip: if you cut or grind metal, toss it in a sealable bag to keep the metal filings and dust out of the speaker magnets. That stuff murders every phone out there. Even the good old Cat.
Mat –
Returned!I really, really wanted to like this phone, but I don’t. After a few weeks, I decided to return it because it’s not even close to being useful and user friendly.Some of the issues are with the OS, which is not the phone’s fault, but here is the list of the issues I have with it:Extremely poor reception. This is a phone, first and foremost and it’s not doing it. In places where my old Samsung Galaxy had one or two bars of reception, this thing doesn’t have signal. When talking on the phone and the reception is low or poor, the calls become very digital sounding and just cuts out randomly.The network operates on 2G, 3G and LTE. And as far as I can tell, it doesn’t seem to switch back and forth between them well. It states in the program it has wi-fi calling, but it has not worked. As for the reception, I have telus, and in the areas where the Samsung had good reception, this phone does not. The company blames it on the provider, but clearly the issue is with their hardware.Massive issue is the SD Card. When you first put one in, it requests to select how you will use it, to transfer files (removable and transferable between devices) or as internal expansion storage. Once you select it, the phone formats it accordingly. Well I want to use it to transfer files and plug it into my laptop when needed. Every time I remove the SD Card and put it back in, it has an error and requires to format the card AGAIN! Completely useless since it deletes everything.I contacted CAT and they recommend using it via USB to transfer. Well that doesn’t work either because the phone keeps either dropping USB connection or just hangs there doing nothing.Another completely screwed up feature.The camera video record feature sometimes records with no audio. No reason for it, once it works, once it doesn’t. I lost a bunch of footage I cannot get back because it’s with no audio. No visible setting or change that affects it. Completely unreliable and useless.No headphone jack! Seriously? This is supposed to be a work phone and many times on job sites I still need a headset. You have to buy a USB to headphone jack adaptor for that, one more thing to stick out of the phone and you can’t charge it at the same time.The camera’s HDR feature performs poorly in low lighting, also it’s 12MP??? Seriously, in 2023 you could even break 20MP?My biggest annoyance with it is the OS though. Its google heavy Android is annoying as hell. At least Samsung would give you the option to turn off features and updates. Google is all controlling, you’re getting updates even if you don’t want them.Oh and the pointless Google assistant at the top of the home screen can be disabled, but it NEVER goes away! It just sits there mocking you and telling you it’s disabled and you should turn it back on. Screw you Google Assistant!Everything tries to sync to Google and back-up, update, and notify you. Took hours to go through everything and turn as much off as I could.Another annoyance is the notifications, sometimes they work, sometimes they don’t. I won’t get a new Outlook email notification for hours at times, same even with Gmail.The last annoyance is the sleep screen. Samsung figured this out, when sleeping, show a clock, because it barely uses battery and it’s useful. This phone doesn’t do that, only will do it if it’s in charge or a cradle? Regardless, when you select both, still doesn’t show normally.For a work phone that costs over $500, huge screw up CAT!I will never buy this brand again.
Luigi- O –
la Versión S61 me pareció mas robusta, el nuevo S62 da la impresión de ser mas un celular tipo ejecutivo que industrial.
tom –
Pretty happy with the phone. The finger print scanner stopped working, but not something I care about too much. The camera app is lacking. The flir camera app is pretty good though.